Contact us
Our schedules

Monday – Friday 9.30 a.m. - 5 p.m.

By telephone
Our address

19 rue Rigaud 34000 Montpellier, France

A question?

Categories
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icon alt Shop & products
icon alt Regulations
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Delivery

When do you ship my order?

Any order placed before 3 p.m. will be dispatched the same day within the limits of available stocks. In restocking, it will take between 2-5 additional days.

Exceptions :

Christmas Eve (December 24) New Year's Day (December 31) Other exceptional holidays of the year

For these dates, packages will be shipped before 11:30 a.m.

Events qualified as extraordinary (floods, social movements, strikes, etc.)

Shipping will be done as soon as possible. An information message may be posted on the store.

When will I be delivered? - Metropolitan France

Standard delivery:

Colissimo Domicile: 48H or 2 working days* (*Monday-Saturday)Colissimo Relais: 48H or 2 working days* (*Monday-Saturday)Mondial Relay: Delivery in 3-5 days* (*indicative time not guaranteed)

Quick delivery :

Chronopost Domicile 1 p.m.: The next day before 1 p.m.* (*Monday-Friday)Chronopost Domicile 6 p.m.: The next day before 1 p.m.* (*Monday-Friday)Chronopost Saturday 1 p.m.: For all orders placed on Friday for delivery the next day, i.e. Saturday.DHL : Delivery in 24 hours i.e. 1 working day* (*Monday-Friday)

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SHOP & PRODUCTS

How can I be sure that your products are real?

We can guarantee the origin and traceability of our products because we source our supplies directly from pharmacies and/or official laboratories of the brands present in our shop.

Several factors prove this:

The CE label on all our products A unique batch number for each hyaluronic acid product According to the brands, a QR code to scan with the laboratory application to certify the compliant origin of the product.

We are keen to listen to you in order to serve you better, so you can take a look at the reviews and comments left by our customers.

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Regulations

What payment methods are available?

You can pay by:

Bank card (Mastercard, visa, CB)American ExpressPaypalWith your accountWithout account, with a bank cardBy bank transfer (shipping as soon as possible after receipt of funds)

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